A Collaborative Operations Software is designed to simplify operations management. Whether it’s performing a routine inspection or
responding to an online work order
for a broken window, operations software
helps companies schedule, track and keep a record of all maintenance and repair
activities that occur at a location.
Operations software may be used by any organization that maintains
and repairs equipment, assets and property. Some solutions focus on particular
industry sectors (e.g. the maintenance of health care facilities and
universities). Other products aim to serve a specific grouping of companies
that provide maintenance services (e.g. landscape and janitorial companies).
Different solutions offer different types of features and
capabilities. The best solution is one that allow users to effectively manage
resources while introducing time-saving features that lead to improved
organization, better management, and ultimately reduced costs and increased
A Collaborative Operations software is typically
administered by a manager, with maintenance personnel and vendors logging in to
the system to access their service requests and document work as it’s
completed. Senior management teams also use Collaborative Operations Software
to generate reports, roll up maintenance costs into their financial reporting
systems, track incidents, measure productivity, and ensure compliance.
Operations software can be either cloud-based or on-premise.
Cloud-based Collaborative Operations Software is hosted on an outside server by
the company selling the product, while on-premise Collaborative Operations
Software is hosted on the server of the company buying the software. Read
Advantages of Cloud-based Software
to learn more.