What is Service Request Management?

            Direct and accessible communication is essential to customer satisfaction. That’s why all Common Areas membership plans allow unlimited users to submit service requests over the Web from their mobile device, tablet, or desktop computer.

            By extending Common Areas to your tenants, residents, clients, and internal staff, they possess a convenient way to request work online 24/7, resulting in fewer calls, texts and emails.

            Requests can be either deleted or easily converted to work orders that are instantly dispatched to field crews without having to re-enter information.

            Our indispensable request management tool eliminates time-consuming phone calls and written requests, helps your team easily track issues from start to finish, and automates progress updates as work is completed.
            Updated: 04 Jun 2017 12:18 PM
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